What does a restoration technician do?

One of the first questions we are asked when contacting a homeowner after we have introduced ourselves is; What does a restorer do?

Unlike its common meaning to bring back, renew or repair. A restorer in our industry mitigates further losses to building and contents affected by water, sewage, and fire as well as drug lab residue. Our goal is to help you have your property ready for the repairs and to ensure that no further damages are sustained while waiting for repairs. It can be called Restoration, Mitigation or Make Safe.

Restoration services after an escape of liquid event such as a burst pipe or flood is our bread and butter, we are specialists in both water and mould remediation services. These services can include extraction of water, structural drying, mould mitigation, attending to affected flooring and cataloguing damaged contents. Using a combination of specialist water extraction, drying and dehumidifying equipment we will have your property not only ready for repairs in no time, but also safe from further damages or potential hazards like mould.

Restoration services after a fire are a little different, much like drug lab decontamination our goals are to remove the residue that is left behind and remove the affected contents. Leaving the walls, sub floor and ceiling ready and soot free. The soot may stain the walls however with the residue gone they are ready for plaster repairs and a fresh lick of paint to bring them back to new.

We are usually the first team onsite to assist when the situation is more dire. We assist with the clean up and preservation of your home and contents.
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Check out our restoration video here: https://youtu.be/q1qd4enndTI

Written by Louise Olman
Project Administrator
Insurance, Strata and commercial repairers and emergency services specialists with Integrity (And yes, we are IICRC trained and certified as microbial Remediation technicians)